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Animal Control FAQs

    I found a pet. What happens now?
    What happens when I surrender my pet/animal to the shelter?
    What happens to an animal that is brought into the shelter as a stray?
    What calls do animal control officers NOT go on?
    Does the parish have regulations for owning Pit Bull dogs?
    A friend of mine said her small dog was attacked and killed by a hawk. Are there any other dangers from local wildlife I should be aware of?
    What should I do if my pet goes missing?
    How much is the adoption fee for animals at the shelter?
    Is there a leash law in St. Charles Parish?
    What should every citizen know about animal control?
    What calls do animal control officers go on?

    Q: I found a pet. What happens now?
    A:
    If you are interested in owning this animal, complete a FOUND REPORT and keep the pet at your home. Once you surrender the pet to the shelter, you are not entitled to the pet.

    Found report information is made available to owners who have lost their animals. If you intend to keep the animal as your pet you are required to license the animal within 30 days of finding it. If the owner is found and wants their pet returned, you are required to return the animal to the owner at any time.

    You have the right to be reimbursed by the owner for your expenses associated with the care and keeping of the animal. Keep your receipts!
    Q: What happens when I surrender my pet/animal to the shelter?
    A:
    Evaluation
    Behavior Evaluation – All healthy pets surrendered to the shelter will be evaluated by the shelter’s animal behavior staff to determine if they qualify for our adoption program. Animals that exhibit certain unsocial, destructive or potentially dangerous behaviors will not be made available for adoption. These behaviors include, but are not limited to growling, alarm barking, trying to bite, hyperactivity, avoiding human contact, etc. Animals that appear friendly are given a health exam.

    Health Exam – Pets are evaluated by our medical staff to determine if the pet is healthy. Healthy animals are given routine vaccinations, de-wormer and a flea treatment. Animals with minor medical conditions may be treated until they recover and/or are made available to another adoption agency. Healthy animals are referred to the shelter veterinarian for surgery as needed.

    Outcome
    Surgery and Adoption – Healthy and friendly pets will be surgically sterilized, vaccinated, microchipped and made available for adoption. Adoptable pets will be available for adoption as long as they remain healthy.

    Rescue/Transfer – Animals that do not appear friendly but do not pose a safety risk to people or other animals may be transferred to other adoption agencies, provided there are agencies available that are willing to take over the care and adoption of the pet.

    Euthanasia – Euthanasia means the humane death of an animal. At the St. Charles animal shelter, the procedure is conducted by highly-skilled, certified euthanasia technicians. Euthanasia is conducted in a clinical setting using the same techniques as a private veterinarian.

    Animals may be euthanized when:
    If it is determined that a pet may pose a safety risk to people or other animals.

    If it is determined that a pet has a health condition that, even if treated, will not return the animal to a state of complete health.

    A pet begins to shows signs of stress and/or illness due to confinement at the shelter.

    A pet does not qualify for our adoption program and there is no other adoption agency willing to admit the pet into their program.

    Space is unavailable.

    Louisiana state law allows the St. Charles Parish animal shelter to make your pet immediately available for adoption. Louisiana state law allows you to reclaim your pet during a short initial holding period, provided your pet has not already been placed in a new home. You are required to pay all fees and fines associated with the care, keeping, medical treatment and surgery of your pet upon reclaim. Your pet may be euthanized after a one-day holding period including the day of impound or days the shelter is closed. If you have any questions about your pet’s status, please contact the animal shelter at (985) 783-5010.

    Q: What happens to an animal that is brought into the shelter as a stray?
    A:
    EVALUATION
    Behavior Evaluation – All healthy stray pets surrendered to the shelter will be evaluated by the shelter’s animal behavior staff to determine if they qualify for our adoption program. Animals that exhibit certain unsocial, destructive or potentially dangerous behaviors will not be made available for adoption. These behaviors include, but are not limited to: Growling, alarm barking, trying to bite, hyperactivity, avoiding human contact, etc. Animals that appear friendly are given a health exam.

    Health Exam
    – Pets are evaluated by our medical staff to determine if the pet is healthy. Healthy animals are given routine vaccinations, are de-wormed and are given a flea treatment. Animals with minor medical conditions may be treated until they recover and/or made available to another adoption agency. Healthy animals are referred to the shelter veterinarian for surgery as needed.

    OUTCOME
    Surgery and Adoption – Healthy and friendly pets will be surgically sterilized, vaccinated, microchipped and made available for adoption. Adoptable pets will be available for adoption as long as they remain healthy.

    Rescue/Transfer – Animals that do not appear friendly but do not pose a safety risk to people or other animals may be transferred to other adoption agencies, provided there are agencies available that are willing to take over the care and adoption of the pet.

    Euthanasia – Euthanasia means the humane death of an animal. At the St. Charles Animal Shelter the procedure is conducted by highly-skilled, certified euthanasia technicians. Euthanasia is conducted in a clinical setting using the same techniques as a private veterinarian.

    Animals may be euthanized when:

    • It is determined that a pet may pose a safety risk to people or other animals.
    • It is determined that a pet has a health condition that, even if treated, will not return the animal to a state of complete health.
    • A pet begins to shows signs of stress and/or illness due to confinement at the shelter.
    • A pet does not qualify for our adoption program and there is no other adoption agency willing to admit the pet into their program.
    • Space is unavailable.

    The St. Charles Animal Shelter is required to hold stray dogs and cats for five business days for redemption by the owner. If you have questions about an animal you brought to the shelter, please contact us at (985) 783-5010. You may need to leave a message, and your call will be returned within three days.

    Q: What calls do animal control officers NOT go on?
    A:
    1. STRAY ANIMALS - A stray animal is any animal that is running at-large after hours. We will respond to it if a deputy has the animal in custody. Animal Control WILL respond to strays during normal business hours.

    2. OWNER SURRENDERS - Should an owner and/or keeper want to surrender an animal, it must be done during normal working hours through the animal shelter.

    3. TRAPPED ANIMALS - Any animal that is trapped, tied up or confined pending animal control pickup must be kept until normal working hours.

    All owned animals are the responsibility of its owner and/or keeper, should said animals be injured, it is the responsibility of the owner and/or keeper to seek medical attention.

    Q: Does the parish have regulations for owning Pit Bull dogs?
    A:
    There are some special rules when it comes to Pit Bulls. All Pit Bulls in St. Charles Parish must be registered with the Animal Control office via a microchip. Color pictures of the animal must be filed with registration. An Animal Control officer will inspect the living quarters of the dog before the registration can be approved. Please contact the shelter at (985) 783-5010 for more information on setting up a proper enclosure for your Pit Bull, or log on to the parish Web site and search for 'Pit Bull' in the Code of Ordinances.

    Regulations for owning Pit Bulls can be found in the parish animal ordinances under Section 4-10:

    (c)   American Pit Bull Terriers. All American Pit Bull Terriers must be registered with mandatory micro chip with the Animal Control Office. Color pictures with full detail description must be filed with registration. Micro chipping of animal is required (See Section E-4). All premises must be inspected by an Animal Control Officer for confinement of said animal before final registration is approved.

    (e)   American Pitt Bull Terriers and Wolf.

    (1)   Shall be penned in a proper enclosure as described in subsection (e)(2) at all times when the animal is not confided and supervised within the owner's and/or keeper's dwelling, or being moved or exercised.

    (2)   A fence or structure of at least six (6) feet in height, forming a pen suitable to prevent the unauthorized entry of human beings, and suitable for confinement. Such enclosure shall be securely closed and locked at all times and shall have secure sides. Such structures shall further have a secure bottom sufficient to prevent said animal from digging its way under and/or out of the said enclosure. The enclosure shall be located in a secure fenced area so as to prevent any person, except under conditions supervised by the animal's owner, from gaining any contact with the said animal. The enclosure shall have adequate shelter for the animal consisting of at least a roof and three sides. The dimensions of the enclosure shall meet or exceed the width of eight (8) feet and depth of eight (8) feet. Said structure shall be complete and ready for occupancy prior to the effective date of the permit for which application is being made.

    (3)   Upon inspection by an animal control office the above requirements must be met within a thirty-day period. Thereafter; the animal will be impounded at the parish animal shelter for a maximum period of thirty (30) days until the owner and/or keeper provides an enclosure as set forth in this section for said animal. All cost of impoundment must be paid by onwer and/or keeper before release of said animal. After the thirty (30) day period, if the owner and/or keeper does not provide the proper enclosure as set forth by this section, then the said animal may be destroyed.

    (4)   Shall be required by the animal control office to be micro chipped. All costs associated must be paid by owner and/or keeper before release of said animal or within five (5) days of micro chipping. Failure to cover all expenses incurred may result in legal charges brought against owner and/or keeper to cover all expenses plus legal fees.

    (5)   The owner and/or keeper of said animal that has been impounded as a result of a complaint, attack or other means may require said owner and/or keeper to remove the animal from the parish. Said owner and/or keeper will have ten (10) days to provide a vible plan for the removal of said animal from the parish. Any owner and/or keeper that has not presented an appropriate plan to the satisfaction of the animal control office for removal of said animal may lose all rights to said animal and said animal may be euthanized.

    Q: A friend of mine said her small dog was attacked and killed by a hawk. Are there any other dangers from local wildlife I should be aware of?
    A:
    Here in rural South Louisiana there is an abundance of wildlife that can be harmful to both you and your pet. There have been recent reports of dogs being attacked by hawks and sightings of coyotes on residential streets. These animals should be considered dangerous, and it is best to keep a safe distance. Animal Control officers have limited resources when it comes to controlling wildlife, so the best defense is to be vigilant. Keep an eye on your pets at all times when they are outside.

    Q: What should I do if my pet goes missing?
    A:
    • First and foremost: Make sure your pet is microchipped. This can help you get your pet back quickly in the event he or she goes missing. Microchips are available at the shelter or your veterinarian's office.
    • Contact the animal shelter immediately with the breed, age, sex and name of your missing pet. Animal Control officers routinely pick up stray animals they find running at-large. This could include your pet. Let the shelter know what to look for.
    • Contact local veterinarian offices about your missing pet. Find a list of vets in the area by downloading the Resource Guide.
    • Check other animal shelters in surrounding areas for your pet.
    • Continue to check the local animal shelter for your pet. 
    • Hand out flyers around your neighborhood and/or hang up notices in businesses with a photo and description of your missing pet.
    • Don't give up hope. Sometimes it takes months for pets to be found.
    • For more information, contact the shelter at (985) 783-5010.

    Q: How much is the adoption fee for animals at the shelter?
    A:
    The adoption fee for all animals at the shelter is $80 as of September 2009.
    Q: Is there a leash law in St. Charles Parish?
    A:

    Yes. Section 4-4 of the parish animal ordinances outlines the parish leash law. Please help keep your animals safe from harm by having your pet on a leash whenever out of your home or fenced yard. The ordinance applies to both DOGS and CATS.

    (a)   No person shall suffer or permit an animal in his possession, or kept by him about his premises, to run at-large on any unenclosed land, or trespass upon any enclosed or unenclosed lands of another.

    (b)   Any citizen may, or law enforcement officer shall, seize any animal found unaccompanied by its owner or keeper and running at-large on any road, street, or other public place, or trespassing on any premises other than the owner.
     
    (c)   For purpose of this section, any person, business, corporation, or other legal entity that keeps in his care, harbors, acts as custodian, or permits an animal to remain on or about his premises, or is the registered owner of such animal, shall be deemed the owner and/or keeper of said animal.
     
    (d)   Any owner and/or keeper permitting his animal to run at-large shall be in violation of this section and shall be penalized as provided in section 4-27.
     
    Q: What should every citizen know about animal control?
    A:
    • The St. Charles Parish Animal Shelter holds all strays for seven days before taking any further action. Microchipping is critical because it can reunite pet and owner quickly. If you lose a pet, please notify shelter staff at (985) 783-5010.

    • All pit bulls in the parish are required by law to be microchipped and registered with the animal shelter. An animal control officer will inspect the animal’s enclosure before registration is approved.

    • Citizens may call Animal Control at any time to report strays. However, shelter policy dictates that shelter staff only responds to calls about strays that are in imminent danger on weekends or after hours.

    • Animal Control assists the sheriff’s office with bite cases. If a bite breaks the skin, the person must seek medical attention and file a report with the sheriff’s office.

    • The shelter has plans to house only the pets of those being evacuated by the parish during hurricanes. Citizens evacuating on their own are required to bring their pets with them.

    • Dog and cat adoptions start at $60 and include spay/neuter, a first set of vaccinations, rabies shot, deworming, defleaing and a bag of food. Microchipping costs $20.
    Q: What calls do animal control officers go on?
    A:
    1. BITE CASES - Should an animal bite a person and break the skin, we will assist the sheriff's department. That person must seek medical attention and file a report with the sheriff's office.

    2. VICIOUS ANIMALS - A vicious animal is any animal that attacks, causes injury or otherwise exhibits a propensity to endanger the safety of a person or domestic animal.

    3. INJURED ANIMALS - Any stray animal in imminent danger or need of immediate medical attention is considered an injured animal.

    A deputy must be the requestor on all the above calls. We also request a deputy to remain on scene on all calls.

    Neglected or abused animal calls will be left to the animal control supervisor's discretion as to whether it should be an emergency or standard operation call.