Pay Your Water Bill Online
Simply enter your account number and make your payment, it's that easy!
There will be a $3.00 convenience fee charged by Official Payments Corporation for payments made online or by phone. Payments are limited to a $200 transaction (not including the $3.00 convenience fee).
Disclaimer: Payments must be made by 10 p.m. for them to be received and processed the next business day. If your payment is made after 10 p.m. it will be received and processed in two (2) business days.
PLEASE NOTE: If your service has been disconnected, you must pay in person at our Luling office for your service to be restored same day. If your service is due to be disconnected today, or has been disconnected, you MUST pay in person at our Luling office for service to be restored on the same day.
Payment by phone: 1-877-309-4919
Customer Service Inquiries: 1-800-487-4567
Video
We Treat Water Right: The Basics of Water Quality from St. Charles Parish on Vimeo.
IN ACCORDANCE WITH THE ST. CHARLES PARISH CODE OF ORDINANCES, CHAPTER 23, ARTICLE 1, SECTION 23-3 (e) ST. CHARLES PARISH DEPARTMENT OF WATERWORKS HAS CALCULATED THE CHANGE IN THE WATER USER CHARGES BASED ON THE NET PERCENTAGE CHANGE IN THE CONSUMER PRICE INDEX FOR 2009. THE CPI FOR 2009 IS -0.4%.
THE DECREASES IN THE RATES ARE AS FOLLOWS:
$2.43-PER 1,000 GALLONS (0 TO 6000 GALLONS) (PREVIOUSLY $2.44)
$4.39-PER 1,000 GALLONS (ABOVE 6000 TO 10,000 GALLONS OF USE) (PREVIOUSLY $4.41)
$4.71-PER 1,000 GALLONS (ABOVE 10,000 GALLONS OF USE) (PREVIOUSLY $4.73)
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
Downloads